Shipping and Return Policy

A Perfect Setting
Shipping and Return Policy
  1. BOOKS DAMAGED IN TRANSIT ARE NOT THE RESPONSIBILITY OF THE JUNIOR LEAGUE OF LUBBOCK. Please make a claim with UPS or the USPS.
  2. Any book returned must be in new and sellable condition (undamaged). There may be no creased or dirty pages, stamps, marks, stickers, etc., in/on the book.
  3. There is a 20% restocking fee for each returned book.
  4. Books returned to us without prior authorization will not be accepted for return credit.
  5. Books bought on sale or during a promotion are not returnable.
  6. Customer is responsible for return postage / shipping. Returns must be shipped via an insured carrier. We suggest using UPS to ship your package. Call 1 800-PICKUPS (742-5877) to find a UPS location near you

If the above requirements are met, then the book(s) may be shipped back to us for credit.

Return Shipping Instructions:

  • It is the customer’s responsibility to wrap the book in a protective manner.
  • Shipping costs and tracking are the responsibility of the customer.
  • Books must be returned by a traceable method (i.e., UPS, FedEX, DHL, RPS). The customer is responsible for the returns shipment until we receive it.
  • The name of the person who authorized the return must be clearly marked on the outside of the box.
  • Returned books must be shipped to Junior League of Lubbock - 4205 84th Street - Lubbock, TX 79423
  • We suggest that you wrap the book in the same material you received in. There are two important steps in successful book packaging: Keep it clean and immobilize it.

Damaged / Defective Books

  1. Defective / damaged books must be returned within 10 days for credit or replacement.
  2. In this instance, shipping will be paid by us. There will be no restocking fee.